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Welcome!
The City of Toronto is implementing a mandatory water meter program that will replace or install new automated meters in every home and business in the city, over the next six years, to provide an equitable system for all Toronto Water customers.



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Meter and installation is free!
This is a mandatory program.
Book appointments after receiving orange booklet.
Installers need inside access to your home.
Installations take 30 to 90 minutes.
Someone 18 years or older must be present.
Your Neptune installer will always wear an ID badge and be in uniform as shown below:
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neptune
toronto
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